So, what is a freight broker vs dispatcher? Do you need both of these services?
A dispatcher is a communications worker who receives and transmits information to coordinate operations of other personnel and vehicles carrying out a service.
A freight broker acts as a middle-man between the trucking company or individual and shippers.
Alright, now that one knows the difference between a dispatcher and a freight broker, what are the main differences?
Freight brokers work with both shippers and carriers but do not represent either one. Dispatcher represent only the carrier when negotiating freight. A dispatcher may not deal directly with shippers on their own behalf. They must act as the representative of the trucking company or owner operator.
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