Improving Freight Customer Service

Improving Freight Customer Service

Freight agents don’t physically hand their customers a product, and in many cases, they don’t even get the chance to meet them face to face, but that doesn’t make their customer service any less important. In the shipping industry, thoughtfully crafted customer service is often the difference between a loyal…

How do Brokers Find Shippers?

How do Brokers Find Shippers?

“How do freight brokers find shippers?” The question is as old as the shipping industry itself. Freight broker software has evolved and has made it easier for freight brokers to run their business. There are still some tried-and-true methods for answering the question, “How do freight brokers find shippers?”. You want to…

Freight Brokers Training Course

The main goal of our freight broker training course to get your freight brokers license is to get you up to speed with the trucking terminology, freight rates, carrier agreements, freight brokers responsibilities and all the ins-an-outs of the logistics industry. This freight brokerage industry is fast paced, and many…

Freight Broker Marketing Tools

Marketing Tools: How do I market my services as a freight broker to new clients and shippers and carriers? The big question is WHERE TO FIND SHIPPERS? Searching for Shippers is among the initial stages of the freight brokering business. However before you beging marketing to them you first need to…

How Carriers Find Freight Brokers

Carriers and Owner Operators usa a variety of ways to search for reliable freight brokers or freight agents when they are looking for loads to fill their empty trailers. Many use load boards to find loads posted by freight brokers. The load load boards help owner operators  find loads, back…