MTC Dispatcher

Website Med-Trans Corporation

It’s a beautiful thing when a career and a passion come together!
Join our team and begin the career journey you’ve imagined.
Born with a Calling to Care?
  • Join a positive, supportive environment that has a passion for excellent patient care.
  • Work with top medical crews and 911 agencies across the country
  • Explore exciting career path options

Med-Trans is an industry leader that provides life extending air and ground medical services through the rapid transport of the critically ill and injured. We are renowned for state-of-the-art helicopter equipment, a safety first culture, and successful patient missions.

Med-Trans offers competitive salaries and an excellent benefits package including a 401(k) retirement plan with a company match and holiday pay.

Med-Trans also provides full time employees with 100% company-paid:

  • Life Insurance
  • Short -Term Disability Insurance
  • Long-Term Disability Insurance

Responsibilities

Dispatchers receive critical medical transportation requests and relay that information to the medical crew serving the region. The candidates for this position must be able to work under pressure and remain calm. A higher than average attention to detail is required and the individual must be able to maintain sharp focus on all aircraft while in flight. Our Dispatchers are responsible for demonstrating competencies in operating all radios, information systems, and any related equipment associated with the Air Medical Communications Center.

Qualifications

You’ll be successful in this role if you:
  • Provide top-notch customer service in a prompt, professional, courteous, and respectful manner.
  • Have excellent communication skills and etiquette.
  • Are self-motivated and can demonstrate knowledge of applicable sections of the Federal Aviation Administration regulations including Operational Control procedures
  • Have the ability to rapidly and accurately relay flight requests to appropriate transport resources.
  • Can deliver clear, concise radio communications using appropriate radio etiquette which complies with FCC regulations.
Working Conditions and Physical Requirements
While performing the duties of this job, the employee is regularly required to sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms; and talk and/or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Specific hearing and speaking abilities required by this job include hearing spoken technical information via phone and radio transmission and being able to clearly convey that information to others also via phone and radio transmission.
Minimum Qualifications
  • Minimum 2 years experience in an EMS/911/Aviation dispatching work environment – OR – two years of work experience as an EMT or Paramedic in a 911 or hospital environment – OR – minimum 2 years customer service experience or dispatching in a non-911 environment with at least 1 year experience in healthcare, EMS, or public safety.
  • Ability to remain calm during highly stressful situations
Preferences
  • NAACS, IAMTCS Certification or equivalent Emergency Medical Dispatch certification
  • EMT-B, or Paramedic certification
  • Proficient in any dispatch software.
Working Hours/travel: Hourly; 12 hour shifts. Night, weekends, and holidays in rotation.

If your passion is patient care

and you’re ready to work

in an environment where

every second counts,

apply today!

Med-Trans is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status or other non-merit factors.

Looking for more Education or Experience?  Check out our Freight Broker Courses!

To apply for this job please visit med-transcorp-amgh.icims.com.