Freight Broker/Dispatcher

Website D/C Export & Domestic Packing, Inc.

We are looking for a self-motivated and organized team player to:
Broker freight & dispatch a team of owner-operators/drivers
Provide fast and courteous customer service via phone and email

As a Freight Broker/Dispatcher, you will be working as a problem solver, managing and making quick decisions to act as a liaison between our customers and freight carriers.

The ideal candidate is someone with experience in the operations/recruiting processes within the transportation industry. A motivated individual that is looking to build and run their own terminal. Ideal traits would include knowledge about the transportation industry within the region.

A core following of owner-operators/drivers.

Basic knowledge and experience of the operations process

Ability to connect the dots when speaking with clients and drivers.

First-hand experience in dispatching trucks and dealing with drivers and clients.

If you meet all the below requirements, please send resume

Duties and Responsibilities

  • Taking all freight orders from customers and matching those up with appropriate size, speed, price of transportation using company software programs.
  • This is a position which requires experience in booking loads, dispatching for multiple fleet vehicles and must have EXCELLENT negotiating skills
  • Assigns drivers and outside carriers to convey freight as requested by customers, in compliance with DOT regulations and company guidelines.
  • Works with Director of Sales to prioritize customer loads and ensures dispatch and sales are in alignment.
  • Works with maintenance team and other Dispatchers to track and ensure Owner/Operators are having quarterly tractor inspections and Company fleet is in compliance with vehicle and equipment preventative maintenance programs.
  • Clearly communicates to Owner/Operators and Company drivers expected gross pay for each load.
  • Answers after-hours emergency dispatch line (on-call phone).

Job Skills Requirements

  • Ability to dispatch a minimum of 8-10 Drivers, sourcing for loads in a manner that generates targeted revenue
  • Requires knowledge of DOT rules and regulations
  • High level of organization and time management skills
  • Ability to handle multiple projects simultaneously in a stressful environment
  • Excellent computer skills (working knowledge of Outlook, MS Word, Excel, Electronic Driver Software)
  • Must have high level of discretion and ability to handle sensitive and confidential information appropriately
  • High level of attention to detail
  • Ability to work independently, multi-task and prioritize workload
  • Capable of working some overtime as required by workload
  • Requires good geographical sense
  • Excellent interpersonal communication skills; Must be approachable by both customers and associates at all levels within the organization

Qualifications:

  • High School diploma or GED; college degree preferred but not required
  • 2+ years of transportation and 3rd party dispatch experience in sourcing and developing carriers
  • Ability to work independently and possess great communication & customer service skills
  • Negotiation skills
  • Problem solving/Investigation skills
  • Inside sales experience
  • Filling/Copying
  • Data entry experience
  • Accurate typing skills
  • Ability to coordinate a high volume of phone calls
  • Bilingual is a plus!

Candidate must:

  • Able to pass a criminal background check and U.S. Department of Homeland Security background check.
  • Pass a pre-employment drug screen and random drug screens during employment.
  • Possess a stable work history including attendance and tardiness.

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

Experience:

  • Freight Brokering/Dispatcher: 2 years (Required)
  • Microsoft Office products: 2 years (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location
  • Remote/Work from home

Paid Training:

  • Yes

Looking for more Education or Experience?  Check out our Freight Broker Courses!

To apply for this job please visit www.indeed.com.