Freight Agent (Remote) at Challenger Motor Freight
Company Overview: Challenger Motor Freight is a leading transportation and logistics company dedicated to providing innovative solutions to businesses across North America. We pride ourselves on delivering exceptional customer service and fostering a culture of excellence. As a Freight Agent at Challenger Motor Freight, you will join a dynamic team committed to exceeding expectations and driving success in the freight brokerage industry. With our low agent saturation, fast and easy customer credit setup, and access to C-level executives for sales closing, you'll have the tools and support needed to excel in your role.
Job Description: We are seeking a motivated and skilled Freight Agent to join our remote team at Challenger Motor Freight. In this role, you will manage and coordinate freight transportation services and build strong relationships with clients and carriers. As a key point of contact, your ability to provide exceptional customer service and resolve issues will contribute to our continued growth and success. You'll also benefit from our low agent saturation, enabling you to tap into a vast market with ample business opportunities. Our fast and easy customer credit setup process will empower you to close deals swiftly, while our access to C-level executives will give you the advantage of higher-level decision-making access for sales.
Responsibilities:
- Develop and maintain relationships with clients, carriers, and other stakeholders in the freight transportation industry.
- Identify and secure new business opportunities by prospecting, networking, and conducting sales activities.
- Utilize your own book of business to drive sales and revenue growth.
- Coordinate freight movements, including arranging pickups, deliveries and tracking shipments.
- Monitor shipment status and proactively address any issues or delays to ensure timely delivery.
- Provide accurate and timely updates to clients on the status of their shipments.
- Resolve any service-related issues or concerns promptly and professionally.
- Collaborate with internal teams, including dispatchers, operations, and accounting, to ensure seamless service delivery.
- Stay updated on industry trends, regulations, and market conditions to make informed decisions and provide value-added solutions to clients.
- Utilize transportation management systems and other software tools to efficiently manage and track freight movements.
Compensation:
- 60% of Gross Margin Guaranteed
- Commissions paid on invoiced shipments (Weekly, Biweekly, or Monthly)
- Unlimited Commissions and Earning Potential
If you are passionate about the freight brokerage industry and thrive in a dynamic and challenging remote environment, we invite you to join our team at Challenger Motor Freight. Apply now and be a part of our commitment to delivering exceptional service and driving success in transportation and logistics.
Requirements
- Previous experience as a Freight Agent or in a similar role within the transportation or logistics industry is preferred.
- Strong knowledge of freight transportation modes, regulations, and industry practices.
- Excellent communication and interpersonal skills with the ability to build and maintain relationships with clients and carriers.
- Proven track record of achieving sales targets and driving business growth.
- Exceptional problem-solving and decision-making abilities, with a strong attention to detail.
- Proficiency in using transportation management systems and other relevant software tools.
- Ability to work independently and as part of a remote team in a fast-paced and deadline-driven environment.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Benefits
- 60% of Gross Margin Guaranteed
- Commissions paid on invoiced shipments (Weekly, Biweekly, or Monthly)
- Unlimited Commissions and Earning Potential
https://apply.workable.com/challenger-motor-freight/j/5A99834112
Fulltime